Privacy Policy

Privacy Policy

Last updated: [Insert Date]

At Memori Works, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect information when you use our website (memoriworks.org) or contact us to access our free memory restoration service.

1. Who We Are

Memori Works is a non-profit initiative offering free photo restoration to individuals living with memory loss. Our mission is to support memory care through visual clarity — one photograph at a time.

2. What Information We Collect

We collect only the minimum information needed to provide our service, which may include:

Your name and contact information (e.g., email address)

Photographs or image files you submit

The name of the care facility or referring institution (if applicable)

Optional notes related to the restoration request

3. How We Use Your Information

We use your information to:

Process and deliver your restored photographs

Communicate with you about your submission

Maintain a record of completed restorations (for quality assurance and reporting)

We do not sell, rent, or share your information with third-party advertisers or marketing services.

4. Lawful Basis for Processing

We process your information based on your explicit consent, which you provide when submitting a photo or contacting us directly. You may withdraw your consent at any time by contacting us at [insert email].

5. How We Protect Your Data

We take reasonable technical and organisational steps to protect your information, including:

Secure email and file handling practices

Limiting access to submitted content to authorised personnel only

Deleting files after a reasonable period unless consent is given for archiving or follow-up

6. Data Retention

We retain your contact details and submitted photographs only for as long as necessary to fulfil your request. Files are typically deleted within 30 days of delivery, unless permission is granted to retain them longer.

7. Your Rights

You have the right to:

Request access to the data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

To exercise any of these rights, please email us at: restore@memoriworks.org

8. Cookies

MemoriWorks.org uses minimal, essential cookies to ensure the site functions correctly. We do not use cookies for tracking or advertising.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with a revised “Last updated” date at the top.

10. Contact Us

For questions about this privacy policy or how your data is handled, please contact:

Memori Works
restore@memoriworks.org